Case Studies

Real results for businesses like yours. Discover how digital tools and AI are transforming daily operations.

Cases inspired by real engagements. Details anonymized for confidentiality.

Automation

From Spreadsheets to Automation: A Manufacturing SME Saves 12 Hours Per Week

Manufacturing SME · 18 employees · Quebec City area

The Context

This manufacturing company produced its production reports manually every week in spreadsheets. Client data was scattered across emails, shared folders and accounting software. Management had no reliable overview of business activity.

The CONSEIL SNDGK Intervention

A one-day on-site diagnostic identified 4 automatable processes. We then implemented a centralized management tool, automated weekly reports and trained the team on the new processes.

The Results

12h saved per week
-65% data entry errors
Real-time management dashboard
2 wks to team autonomy
B2B Prospecting

B2B Prospecting: Doubling the Response Rate Through AI Personalization

Professional services agency · 8 employees · Quebec City

The Context

The sales team was sending generic prospecting emails to hundreds of contacts every month. The response rate was stuck at under 2%. The team spent an average of 3 hours per day researching prospects and writing messages, with little concrete results.

The CONSEIL SNDGK Intervention

We deployed PULSE, our B2B prospecting assistant, to automatically analyze prospect websites and generate hyper-personalized outreach messages. The team was trained on the personalized prospecting methodology.

The Results

×2 response rate (2% → 4.5%)
-75% prospecting time
14 new contracts in 4 months
Digital Transformation

Transforming Operations: How a Retailer Reduced Processing Times by 40%

Retail with e-commerce · 30 employees · Quebec City

The Context

Web orders were processed manually — copy-pasting between the online store and the management system. Client follow-up was done by email with no centralized history. Restocking decisions were based on intuition rather than reliable data.

The CONSEIL SNDGK Intervention

After a comprehensive diagnostic, we implemented automated integration between the online store and the management system, a centralized client relationship tool and an inventory tracking dashboard with automatic alerts.

The Results

-40% processing time
0 missed or duplicate orders
4.7/5 customer satisfaction (vs 4.2)
8h freed up per week
PULSE — B2B Prospecting Assistant by Conseil SNDGK 64% increase in response rate 15s per analysis 3 free analyses 5 approach angles generated Try PULSE → PULSE — B2B Prospecting Assistant by Conseil SNDGK 64% increase in response rate 15s per analysis 3 free analyses 5 approach angles generated Try PULSE →