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Case studies

Concrete
results.

For businesses like yours. See how digital and AI transform day-to-day operations.

Cases inspired by real engagements. Details anonymized for confidentiality.

Automation

From spreadsheets to automation: a manufacturing SME saves 12 hours a week

Manufacturing SME · 18 employees · Quebec City region

The context

This manufacturing company produced its weekly production reports manually in spreadsheets. Client data was scattered across emails, shared files and accounting software. Management had no reliable overall view of the business.

CONSEIL SNDGK's intervention

A one-day on-site diagnosis identified 4 automatable processes. We set up a centralized management tool, automated the weekly reports and trained the team.

The results

12 hsaved per week
−65 %data-entry errors
Real timemanagement dashboard
2 wksto team autonomy
B2B prospecting

B2B prospecting: doubling the response rate with AI personalization

Professional services agency · 8 employees · Quebec

The context

The sales team sent generic emails to hundreds of contacts each month. The response rate stagnated below 2%. They spent on average 3 hours a day researching prospects and writing messages, with little to show for it.

CONSEIL SNDGK's intervention

We deployed PULSE, our B2B prospecting assistant, to automatically analyze prospects' websites and generate hyper-personalized outreach. The team was trained on the methodology.

The results

×2response rate (2% → 4.5%)
−75 %prospecting time
14new contracts in 4 months
Digital transformation

Transforming operations: how a retailer cut processing times by 40%

Retailer with online sales · 30 employees · Quebec

The context

Web orders were processed manually — copy-pasting between the online store and the management system. Customer follow-up happened by email with no centralized history. Restocking decisions relied on intuition rather than reliable data.

CONSEIL SNDGK's intervention

After a complete diagnosis, we set up an automated integration between the online store and the management system, a centralized CRM tool and an inventory dashboard with automatic alerts.

The results

−40 %processing time
0forgotten or duplicate orders
4.7/5customer satisfaction (vs 4.2)
8 hfreed per week

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