PRIVACY
POLICY

Last updated: November 19, 2025

1. Introduction

CONSEIL SNDGK INC. places great importance on the protection of personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information in accordance with the Act to modernize legislative provisions as regards the protection of personal information (Law 25).

By using our website or communicating with us, you agree to the practices described in this Policy.

2. Person Responsible for Personal Information Protection

In accordance with Law 25, CONSEIL SNDGK INC. designates the following person as responsible for the protection of personal information:

Guillaume Knepper
CONSEIL SNDGK INC.
Email: contact@conseilsndgk.com
Quebec City (QC), Canada

This person ensures the organization’s compliance regarding personal information protection.

3. Personal Information We Collect

We collect only the information necessary to:

• respond to your messages;
• analyze your needs and prepare a proposal or mandate;
• follow up with you.

Depending on the interaction, we may collect:

• first and last name;
• organization;
• email address;
• phone number (optional);
• subject of your request;
• content of your message.

We do not collect sensitive data, tracking cookies, or any information without your knowledge.

4. How We Collect This Information

The information is collected mainly through:

• the contact form on our website;
• your emails or direct communications;
• any voluntary request for a meeting or information.

5. Use of Personal Information

We use your personal information solely to:

• respond to your contact request;
• assess your needs for digital or artificial intelligence services;
• prepare a proposal or service mandate;
• improve our services and offering.

We never use your personal information for any other purpose without your explicit consent.

6. Disclosure to Third Parties

We do not sell or rent your personal information. However, we may disclose it in the following situations:

• with your explicit consent;
• to a provider or subcontractor who helps us deliver our services (e.g., hosting, email services, technological tools), subject to adequate confidentiality commitments;
• when required by law or a competent authority.

Some of these providers may be located outside the province of Quebec. When personal information is transferred or hosted outside Quebec, we ensure that such providers offer adequate protections in compliance with the requirements of Law 25.

7. Retention and Destruction of Information

Your information is retained for the duration necessary to achieve the purpose for which it was collected, including responding to you and ensuring reasonable follow-up.

When the information is no longer required, it is securely deleted or anonymized in accordance with current practices.

8. Security of Information

We implement reasonable administrative, technical, and physical measures to safeguard your personal information against loss, theft, unauthorized access, disclosure, or misuse.

9. Your Rights

Under Law 25, you have the following rights regarding your personal information:

• the right to access your information;
• the right to request correction of incomplete or inaccurate information;
• the right to withdraw your consent, where applicable;
• the right to request deletion of your information, subject to legal obligations.

To exercise these rights, please contact our Personal Information Protection Officer at: contact@conseilsndgk.com.

10. Use of Cookies

As of now, the CONSEIL SNDGK INC. website does not use tracking cookies, analytics tools, or advertising pixels.

If cookies are introduced in the future, this Policy will be updated and, where applicable, the required consents will be obtained.

11. Changes to This Privacy Policy

We may update this Privacy Policy at any time to reflect regulatory, technological, or organizational changes. The most recent version will always be available on this page along with the update date.